Pre-release
Hero VOIP + SMS + AI ConnectIndependent HubSpot integration by CompuLoop
HeroHubSpot

Hero VOIP + SMS + AI Connect

Hero HubSpot integration.
Explore the features.

Calls, customer history and follow-ups in one place. Start with calls. Add SMS only if your team needs it.

Compare pricesSee the setup steps
Illustration of a phone connected to contact, call history and follow-up cards
Illustration of the intended workflow.

See it inside HubSpot

Hero integration card inside a HubSpot example contact record
Actual HubSpot test account with an example contact. Calling and SMS are disabled during testing. Select the image to enlarge it.

Open a contact. Find your phone tools.

The Hero card sits alongside the contact record. It shows the selected phone connection and the available call and SMS controls.

  1. Open the customer’s contact in HubSpot.
  2. Find the Hero card and check the phone assignment.
  3. Once activated, use the call button. SMS is there only if your team chooses a supported messaging service.

This is a real test-account screenshot, not a design mock-up. Disabled controls show the current release hold.

Follow the setup guide with screenshots

Compare every feature

Green ticks mean included in the package. Red crosses mean not included. Availability still depends on the release status and provider support explained above.

Basic and Advanced feature comparison
FeatureBasic
US$300.00/user/year
Paid annually upfront
Advanced
US$420.00/user/year
Paid annually upfront
Calls
Click to call
Start a call from a HubSpot contact using your existing phone.
IncludedIncluded
Automatic call history
Keep incoming, outgoing and missed calls with the customer record.
IncludedIncluded
Find the right contact
Match phone numbers to your existing HubSpot contacts.
IncludedIncluded
Call details
See the direction, time, duration and outcome of a call.
IncludedIncluded
Call recordings
Open available recordings when your administrator enables access.
IncludedIncluded
Follow-ups
Missed-call tasks
Keep track of people who need a callback.
IncludedIncluded
Incoming caller identification
See the matching contact when a supported incoming-call event arrives.
Not includedIncluded
Shared callback list
Claim, assign and complete callbacks across your team.
Not includedIncluded
Completed callback detection
Close a callback after a matching answered call is confirmed.
Not includedIncluded
Call reports
Review team call volumes and outcomes.
Not includedIncluded
Optional SMS
Send a text message
Send individual messages to contacts using a supported SMS service.
IncludedIncluded
SMS history and status
Keep message activity and available delivery updates with the contact.
IncludedIncluded
Reusable SMS templates
Use saved messages to reduce typing.
Not includedIncluded
SMS reminders
Prepare follow-up reminders for supported messaging workflows.
Not includedIncluded
Simple AI
AI call summaries
Bring in short summaries already supplied by your phone provider.
Not includedNot included
AI next steps
Show suggested follow-up actions where your provider supplies them.
Not includedNot included
Account and setup
Managed hosting
CompuLoop hosts and maintains the integration. No server to install.
IncludedIncluded
Sign-in, team and support
Sign in with HubSpot, Google or MicrosoftIncludedIncluded
Start with one connected userIncludedIncluded
Staff invitations and phone assignmentsIncludedIncluded
Subscription and connection managementIncludedIncluded
Standard business-hours supportIncludedIncluded
Priority business-hours supportNot includedIncluded

Included with either package

Easy sign-in

Use HubSpot, Google or Microsoft. HubSpot sign-in can also connect your CRM during signup. You still approve access to your accounts.

Your team, your phones

Pay annually per connected user, starting from one. Your administrator connects the business once, invites staff and matches each person to a phone.

You're in control

Manage sign-in methods, your subscription and your HubSpot connection. Recording and AI access depend on supported provider features and your administrator's choices.

Basic includes standard business-hours support. Advanced includes priority business-hours support.

Simple AI. Optional SMS.

AI summaries and next steps are planned for a later release and are currently unavailable. No AI outputs, transcripts or summaries are enabled in the initial release. Calls-only customers do not need an SMS plan, sender or SMS test. Incoming SMS replies are subject to provider validation and are not promised in either package.

Your phone service, usage, provider AI and HubSpot subscriptions remain separate.

Optional help from CompuLoop

Want us to help you set up?

No mandatory setup fee. Set it up yourself with the guide, or request a block of hands-on help at US$199.00 per hour. All amounts are USD, excluding applicable tax.

Quick help

US$199.00

1 hour of setup help

Help with a specific setup step or a short team walkthrough.

Request 1 hour

Guided setup

US$597.00

3 hours of setup help

Time for account connections, phone assignments and a team walkthrough.

Request 3 hours

Team setup

US$995.00

5 hours of setup help

More time for a larger team, configuration review and training.

Request 5 hours

Optional, one-off service blocks, separate from your subscription. We confirm the scope, availability and total before you book. These are time allowances, not a guarantee that every integration can be completed within a block. Extra time requires your agreement. Requesting help does not start a charge or enable calls or SMS.