Pre-release
Hero VOIP + SMS + AI ConnectIndependent HubSpot integration by CompuLoop
HeroHubSpot

Hero VOIP + SMS + AI Connect

Hero HubSpot integration.
Less admin.

Keep your Hero phone service. Bring calls, contacts and follow-ups together in HubSpot with a managed integration from CompuLoop.

Explore the packages See how setup works
Illustration of the Hero HubSpot integration linking phone calls to CRM contacts
Illustrative concept · planned integration

A clearer working day

01

Keep your service

Use your existing Hero account and supported extensions.

02

Connect the context

Planned call activity and contact matching in HubSpot.

03

Follow up with confidence

Callback tasks, with shared follow-up tools in Advanced.

Two straightforward packages

Choose the right fit.

All pricing is in US dollars (USD), excluding applicable tax.

Basic

US$300.00 / user / year, excluding tax

Paid annually upfront. Equivalent to US$25.00/user/month. No monthly payment option.

Everyday calls, contacts and follow-ups.

  • Start with 1 user
  • Call logging and contact matching
  • Click to call, where supported
  • Recording links and callback tasks
  • Optional SMS and activity logging

Advanced

US$420.00 / user / year, excluding tax

Paid annually upfront. Equivalent to US$35.00/user/month. No monthly payment option.

More visibility, shared follow-ups and simple AI assistance.

  • Start with 1 user
  • Everything planned in Basic
  • Live caller identification
  • Shared callback queue and reporting
  • Optional SMS templates and reminders
  • Available AI summaries and next steps

Every connected user is billed annually upfront at the selected package’s per-user rate. Start with one user; no five-user minimum. No mandatory setup fee. Optional setup help is US$199.00/hour. Hero services, calling, SMS usage, provider AI charges and HubSpot subscriptions are separate. A connected user is a HubSpot staff member mapped to a provider phone line or extension.

See all features and package details

Your phone service, connected to your CRM

For New Zealand teams using Hero, the integration connects an individual Hero customer account and its available phone lines. An administrator links each HubSpot user to the right line or extension. A wholesale login does not replace the customer connection; the Hero phone-first calling flow still needs final provider testing.

Use the Hero HubSpot integration feature comparison to compare call logging, contact matching, callback tasks, recordings and optional SMS. Advanced adds shared follow-up tools and available provider AI outputs. Features depend on provider support, your package and completed activation checks.

Do we need SMS to use the integration?

No. Calls-only setup does not require an SMS plan or sender. Messaging is optional, and provider usage is charged separately.

How is the subscription calculated?

Basic is US$300 per connected user per year (equivalent to US$25/month). Advanced is US$420 per connected user per year (equivalent to US$35/month). The full annual amount is paid upfront; there is no monthly payment option. Start with one user. For example, three users cost US$900/year on Basic or US$1,260/year on Advanced, excluding applicable tax.

Who sets it up?

Your administrator connects the business accounts once and assigns staff phones. Team members sign in with their own work accounts. Follow the setup guide with screenshots, or request optional CompuLoop setup help at US$199 per hour.

Optional help from CompuLoop

Want us to help you set up?

No mandatory setup fee. Set it up yourself with the guide, or request a block of hands-on help at US$199.00 per hour. All amounts are USD, excluding applicable tax.

Quick help

US$199.00

1 hour of setup help

Help with a specific setup step or a short team walkthrough.

Request 1 hour

Guided setup

US$597.00

3 hours of setup help

Time for account connections, phone assignments and a team walkthrough.

Request 3 hours

Team setup

US$995.00

5 hours of setup help

More time for a larger team, configuration review and training.

Request 5 hours

Optional, one-off service blocks, separate from your subscription. We confirm the scope, availability and total before you book. These are time allowances, not a guarantee that every integration can be completed within a block. Extra time requires your agreement. Requesting help does not start a charge or enable calls or SMS.

AI, kept practical

The useful bits.
Without the complexity.

Advanced is planned to bring available, authorised provider AI summaries and suggested next steps into your workflow. Availability depends on your Hero service. No new transcription or AI generation is enabled in this release.