Keep your service
Use your existing Hero account and supported extensions.
Pre-release
Hero VOIP + SMS + AI Connect
Keep your Hero phone service. Bring calls, contacts and follow-ups together in HubSpot with a managed integration from CompuLoop.
Explore the packages See how setup works
A clearer working day
Use your existing Hero account and supported extensions.
Planned call activity and contact matching in HubSpot.
Callback tasks, with shared follow-up tools in Advanced.
Two straightforward packages
All pricing is in US dollars (USD), excluding applicable tax.
Basic
Paid annually upfront. Equivalent to US$25.00/user/month. No monthly payment option.
Everyday calls, contacts and follow-ups.
Advanced
Paid annually upfront. Equivalent to US$35.00/user/month. No monthly payment option.
More visibility, shared follow-ups and simple AI assistance.
Every connected user is billed annually upfront at the selected package’s per-user rate. Start with one user; no five-user minimum. No mandatory setup fee. Optional setup help is US$199.00/hour. Hero services, calling, SMS usage, provider AI charges and HubSpot subscriptions are separate. A connected user is a HubSpot staff member mapped to a provider phone line or extension.
For New Zealand teams using Hero, the integration connects an individual Hero customer account and its available phone lines. An administrator links each HubSpot user to the right line or extension. A wholesale login does not replace the customer connection; the Hero phone-first calling flow still needs final provider testing.
Use the Hero HubSpot integration feature comparison to compare call logging, contact matching, callback tasks, recordings and optional SMS. Advanced adds shared follow-up tools and available provider AI outputs. Features depend on provider support, your package and completed activation checks.
No. Calls-only setup does not require an SMS plan or sender. Messaging is optional, and provider usage is charged separately.
Basic is US$300 per connected user per year (equivalent to US$25/month). Advanced is US$420 per connected user per year (equivalent to US$35/month). The full annual amount is paid upfront; there is no monthly payment option. Start with one user. For example, three users cost US$900/year on Basic or US$1,260/year on Advanced, excluding applicable tax.
Your administrator connects the business accounts once and assigns staff phones. Team members sign in with their own work accounts. Follow the setup guide with screenshots, or request optional CompuLoop setup help at US$199 per hour.
Optional help from CompuLoop
No mandatory setup fee. Set it up yourself with the guide, or request a block of hands-on help at US$199.00 per hour. All amounts are USD, excluding applicable tax.
Quick help
1 hour of setup help
Help with a specific setup step or a short team walkthrough.
Request 1 hourGuided setup
3 hours of setup help
Time for account connections, phone assignments and a team walkthrough.
Request 3 hoursTeam setup
5 hours of setup help
More time for a larger team, configuration review and training.
Request 5 hoursOptional, one-off service blocks, separate from your subscription. We confirm the scope, availability and total before you book. These are time allowances, not a guarantee that every integration can be completed within a block. Extra time requires your agreement. Requesting help does not start a charge or enable calls or SMS.
AI, kept practical
Advanced is planned to bring available, authorised provider AI summaries and suggested next steps into your workflow. Availability depends on your Hero service. No new transcription or AI generation is enabled in this release.